Hands Down, Best VPS Hosting at Slicehost
If you are, or soon will be, in the market for a good hosting company – my highest recommendations go to Slicehost, a Saint Louis, MO based hosting company that blows all competition out of the water. For about six months now, I’ve held a basic-level “slice” (their term for a single VPS) for $20 per month, and I could not be happier with both the services rendered, and the support offered by the Slicehost staff.
Slicehost
Last week, one of the HDDs on my physical host failed. Every slice is hosted on RAID 10, so I didn’t lose any data. I received an email when the team noticed my slice was performing oddly, another to alert me that they’d diagnosed the problem and to me know that they’d be freezing the VPS image and migrating me to another physical host. About a half an hour later, a third email arrived saying the migration was successful and that I should check my server to make sure everything had been restored properly.
Well, everything went fine, except I’ve noticed since then my slice was performing rather poorly. After checking around, I was convinced that the sluggishness wasn’t caused by anything on my end, so I contacted the Slicehost staff via their web chatroom. Within five minutes, the team member I was speaking with had diagnosed the issue (one of the other slices on my host was trashing badly) and kicked the slice (the account was inactive anyway).
With “corporate” hosting companies, the support chain begins with a web form request for email support and usually ends with a taste of mild dissatisfaction and wasted time. With smaller hosting companies, you find personalized support, but the web-based management tools, supported systems, infrastructure, and sense of cohesiveness (at both the business level and the technical level) typically lack. Slicehost is the perfect mix.
Competitive prices, a fantastic web management interface, reliably fat tubes (I usually see about 3-6 MB/s), and unparalleled personalized support from staff who are always cordial, knowledgeable, and willing to help with any issue. Two thumbs way up for the folks over at Slicehost. Even if you’re “happy” with your current hosting provider, check them out. You won’t be disappointed.
Note: I linked to their site a million times for a reason. Check them out!